Digital Identity
Sales are increasing in Digital Identity, and Precise sees a growing interest in both access and visitor systems. During the quarter, the company accelerated the commercial agenda and further structured internal processes for the company’s visitor and biometric access systems.

During the period, Precise exhibited at the Skydd 2024 trade show in Stockholm, and also participated in panel debates on biometric security. There was a high level of interest and many new customer contacts were made. There were also some very positive comments about the solutions presented.

Visitor system (YOUNiQ Visit)
During the period, Precise increased sales of the YOUNiQ Visit by EastCoast visitor management system, both in Sweden and internationally. This success involves both new customers and additional sales to existing customers, including expansion to more offices and migration to the cloud. The rapid migration to the cloud is one of the highlights of the period, with customers who migrated including Alfa Laval, Familjebostäder, Tobii Technology and Öresundskraft.

The increase in sales is partly due to Precise having strengthened its position through increased sales pressure, but also due to external factors such as the uncertain global situation, new regulatory requirements and the fact that modern companies want to be more customer-centric.

The requirements placed on visitor management systems are becoming increasingly complex, and systems nowadays must deliver security, flexibility, scalability, efficiency, futureproofing and a first-class visitor experience. At the same time, visitor management today is about much more than simply registering a physical meeting at reception. It may include parcel deliveries, spontaneous visitors or security-classified visits that require signed confidentiality agreements or verified identity through ID documents or biometric authentication.

Precise has launched new features and integrations to meet these new requirements. Examples of new features include:

• Self-check-in on own device: Visitors can check in via their mobile phone or other digital device, creating a smoother, more efficient process.
• Parcel delivery management: New functionality for managing and receiving deliveries directly in the system.
• Extended guest service: To offer an even better guest experience, there is the option to include various add-on services such as temporary Wi-Fi codes and parking.
• Integrations with other systems: YOUNiQ Visit by EastCoast has been expanded with more integrations, such as access control systems, to ensure a smooth visitor experience and high security.
• Multi-factor authentication (MFA) and Single Sign-On (SSO) to further increase security and simplify admin.

Access system (YOUNiQ Access)
Regarding the Precise access system, YOUNiQ Access, the challenges have been slightly greater, mainly on the home market in Sweden. There is, however, an ongoing debate at government agency level about changes to and interpretations of laws and guidelines that will benefit the use of biometrics in society.

Sales of YOUNiQ Access in the US have started to take off, and the expansion of the offering to include hand recognition is creating even more interest. The company’s partner in the US, which is developing a scanner for hand recognition, is planning a commercial launch in the first half of 2025, at which time deliveries for hand recognition can start.

Increased security is seen as critical by many companies, and YOUNiQ offers an extremely secure alternative to traditional card access. Discussions are ongoing with additional partners both in the US and in other markets, and there is much to suggest a positive trend in 2025.

New customers
During the period, Precise signed several new customer agreements in the area of Digital Identity, while many existing customers also carried out major updates and migrated to the cloud. The company’s cloud solution means slightly lower revenues from hardware, but higher monthly fees and better conditions for additional sales. The companies include: Alfa Laval, Bonava, CapGemini, Degerfors Municipality, Ependion, Foxway Group, NINA, Nordnet, Nyköping Municipality, OneSubSea, Oriol, ReturPack, the Swedish Agency for Economic and Regional Growth, Trioptima, and others.

Product roadmap
A number of new features in YOUNiQ products were launched during the period, and there is a clear roadmap going forward, which includes both new functionality and further improved security and compatibility with different security standards.

Read the full Q4 report here.